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COLLECTION INFORMATION
THE LONGER YOU KEEP AN ACCOUNT ON THE BOOKS, THE LESS CHANCE THERE IS OF COLLECTING IT.
You can keep bad debts to a minimum and have more success recovering them if you identify them early. Your actions at this point of your credit-collection procedures are vital. Your reaction can mean the difference between recovery or loss. When you identify a potential bad debt, you need to act promptly and decisively. Usually the more time that passes, the less consumers pay.

  
 
What to Look For
Credit Problem Indicators:
  • Non-sufficient funds check (NSF)
  • Debtor never available
  • Extreme changes in payment habits
  • Broken promises
  • Unfounded disputes
  • Operating at a loss
  • Biggest Customer went bankrupt
  • Changed banks
  • Growing faster than planned
  • Facing cash flow problems
  • Disputes with partners or principals
  • Poor working capital position
  • Heavy indebtedness
  • Changes jobs frequently
    • When to Place
  • The customer does not respond to the first invoice.
  • Payment is not made within terms, habitually slow paying
  • The customer makes repetitious, unfounded complaints.
  • The customer tries to reduce debt through complaints
  • The customer denies responsibility.
  • The customer is skips, runs away from debt
  • The customer fails to keep in contact., does not return calls
  • The customer is rude and will not work with you
  • Mail returned & phone disconnected

    • After Placement
    Once an account is placed with A Collection Agency, you cannot continue to add interest or any other fees. Cease sending out statements and any other collection efforts. If the debtor contacts you in any way, refer them back to the agency and let the agency know they have contacted you.

    Medical/Dental Collections
    CLX Systems/Westwood Mgmt, Inc. is a full service nationwide collection agency that provides a unique brand of medical collection services for the healthcare industry in all 50 states. Most importantly CLX Systems/Westwood Mgmt maintains strict compliance with HIPAA (Healthcare Insurance Portability And Accountability Act) and the FDCPA (Fair Debt Collection Practices Act.)NO COLLECTION, NO FEE!

    Member of American Association of Healthcare Administrative Management

    HIPAA Compliance: A Key Priority at CLX Systems/ Westwood Mgmt

    Healthcare organizations and related businesses have long been faced with securing the confidentiality of patient information. This all-important obligation grows more challenging as a result of new privacy and security standards being promulgated by the U.S. Department of Health and Human Services, as part of the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

    Per the proposed HIPAA standards, all health plans, clearinghouses, and healthcare providers must, at minimum, protect the privacy of this information, conduct a risk assessment and develop a security plan. To be in compliance with HIPAA, they must also document these measures, keep them current, and train their employees on appropriate security procedures.

    At CLX Systems/ Westwood Mgmt, understanding and complying with these HIPAA standards is a key priority. CLX Systems/ Westwood Mgmt has studied the HIPAA regulations and is taking appropriate action to comply in conjunction with assisting our clients' compliance efforts. CLX Systems/ Westwood Mgmt already maintains a heightened sensitivity to client and personal information. Our associates are expected to handle sensitive and personal information in a manner that ensures confidentiality. In addition, we support secure, encrypted transactions via our Client Portal web site as well as secure, encrypted transmissions via e-mail attachments.

    CLX Systems/ Westwood Mgmt is well positioned to respond to the guidelines as they are released and finalized. The security, protection and integrity of our clients' patient information, frequently referred to as "Individually Identifiable Health Information (IIHI)" will continue to be our standard business practice.

    As the leader in profit recovery, CLX Systems/ Westwood Mgmt is dedicated to protecting the security and confidentiality of our clients' patient information.

    Commercial Collections

    In today's highly competitive business climate the credit terms offered will often mean the difference between a sale and no-sale! But while more liberal credit terms attract customers, they don't always attract the "right" customers. Specializing in Commercial Debt Recovery, our Advanced Recovery Team and network of collection attorneys can provide you with practical, professional solutions to your credit and A/R problems. CLX Systems/Westwood Mgmt, Inc. is the best choice for fast-paced recovery of Accounts Receivable.

    The recovery commercial accounts that are still in business:

  • Files placed against a corporation
  • Files placed against a sole proprietor or partners of non-incorporated businesses
  • Files placed against professionals such as dentists, accountants or lawyers
    • Bad Check/Consumer Collections

    We provide diverse expertise in all areas of debt recovery. With consumer spending on the rise and personal bankruptcies at record levels, our talented team will help your bottom line. Retail accounts include:

  • Files placed against all individuals with the exception of those listed under commercial
  • Files against individuals of a corporation, proprietorship or partnership where the company they previously worked for is no longer operating
    • Banking/Consumer Loans
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