Our Methods
Collection Letter Dunning Series |
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The first letter establishes contact with the debtor. It invites the individual to solve the delinquency in an amicable fashion. Sixty percent of the time the first agency letter is enough to elicit a proper response. A second letter is sent in the event that payment is not received. It is more strongly worded and notifies the debtor that further action will be taken. Which could possibly include reporting the delinquency and refusal to pay to the Credit Bureaus. A third letter is designed according to our client's specification and intentions.
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| Personal Phone Contact |
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We will establish phone contact with the consumer to ascertain the reasons behind the delinquent status of their account. State of the art technology assures proper contact rates with debtors, reinforcing the importance of meeting their financial obligation.
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Payment Plan Arrangements
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We will arrange a payment plan with the debtor that is within reasonable limits with the option of paying immediately over the phone or through our Website.
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| Account Management |
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We manage the receivables by sending monthly statements and tracking its progress. We compile quarterly status reports for our clients, which outlines the status of each overdue account.
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Credit Bureau Reporting
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By request of our clients, we have the capability to contact the credit reporting bureaus. This final step is very effective in the recovery of accounts that have several broken promises or flat refusals to pay.
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Locating hard to find payers
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CLX Systems/Westwood Mgmt. has a developed, state of the art department designed to locate the place of residence and the current telephone number, in the event the debtor cannot be located. Our business is conducted in accordance with the Fair Debt Collection Practices Act and in full compliance with all state and federal laws.
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Highlights of CLX Systems Account Recovery Program
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| Professional, well-trained staff - CLX SYSTEMS staff members are thoroughly trained in interviewing and negotiation skills, recovery techniques and procedures. Their professionalism, authority and skill result in maximum recoveries. We hire only experienced collectors setting us apart from the competition.Automated recovery technology - CLX SYSTEMS speeds the liquidation of accounts via our automated collection system. This system provides a highly sophisticated collection environment employing the latest in electronic collection technology, skip tracing tools and electronic payment services. Effective management of payment arrangements - Through our automated system, we will monitor account payment arrangements in accordance of company policy and Federal and State guidelines. The system is programmed to ensure tight follow up of all payment arrangements and priority accounts. Skiptracing services - To ensure that as many accounts as possible are liquidated, CLX SYSTEMS performs skiptracing as appropriate to locate responsible parties whose whereabouts are unknown and to uncover employment and asset information. Litigation services - CLX SYSTEMS provides litigation services in support of its Account Recovery Program, working with our associate attorneys, we act as the agent to coordinate all activities. Full credit reporting - All accounts received by CLX SYSTEMS are reported to the various credit bureaus if not paid within 30 days. This ensures that any consumer who has not paid their account may encounter problems obtaining credit. Thus, in order to obtain this desired credit, they must pay their balance in full. This results in maximum liquidation for CLX SYSTEMS clients. |
